Refund & Cancellation Policy

You can request a full refund within 7days of your payment date, for any reason. You don't need to explain why, and how much of the course you've watched doesn't matter.

• Email support@topengineer.dev from the address you paid with, or include it in your message.
• Include your Razorpay payment ID if you have it. It starts with pay_ and is on the receipt Razorpay emailed you.
• We'll confirm by email once the refund has been issued.

• Refunds go back to the original payment method (card, UPI, net banking or wallet) through Razorpay.
• We issue approved refunds within 2 working days. Your bank or payment provider then usually takes 5 to 7 working days to show it in your account.
• Refunds are for the full amount you paid, for example ₹2,999.

Once a refund is processed, your access to the paid course ends. Your account stays, along with the preview lecture.

• If you're charged twice for the same course, the extra payment is refunded in full whenever you tell us, even after 7days. Your access isn't affected.
• If money leaves your account but the payment fails or doesn't complete, it's normally returned automatically by Razorpay or your bank within 5 to 7 working days. If it isn't, email us and we'll help.

• A course purchase is a one-time payment for lifetime access. It is not a subscription and nothing renews automatically, so there is nothing to cancel.
• To stop within the first 7 days and get your money back, request a refund as above.
• After 7 days, payments are non-refundable, except for duplicate payments.

Email support@topengineer.dev or see our contact page.